Effective date: October 2026
Controller: LOUNGERMA COMERCIO VAREJISTA DE ARTIGOS DO VESTUARIO E ACESSORIOS LTDA, CNPJ 33.073.275/0001-04, Avenida Delmiro Gouveia, 400, Loja 123, Coroa do Meio, Aracaju – SE, 49.035-500.
1. Scope
This Privacy Policy describes how Loungerma collects, uses, stores and shares personal data when you visit the domain loungerma.online or interact with our physical store. It applies to all visitors, customers and prospective customers.
2. Data we collect
- Browsing data: IP address, browser type, device identifiers, pages visited, timestamps and referring URLs, collected automatically via server logs and cookies.
- Contact data: name, email address, phone number and message content when you voluntarily submit an inquiry.
- Purchase data: transaction records, product details and payment confirmation (payment processing is handled by third-party providers; we do not store full card numbers).
3. Purpose and legal basis
- Responding to inquiries and providing customer support (legitimate interest / consent).
- Processing and fulfilling orders (performance of contract).
- Improving website performance and user experience (legitimate interest).
- Complying with legal and regulatory obligations (legal obligation).
- Sending marketing communications only with your prior opt-in consent.
4. Cookies and tracking
We use essential cookies for site functionality and, with your consent, analytics cookies (e.g., Google Analytics) to measure traffic. You may disable non-essential cookies through your browser settings at any time.
5. Data sharing
We do not sell personal data. Data may be shared with:
- Payment processors, solely for transaction completion.
- Hosting and analytics providers, under data-processing agreements.
- Public authorities, when required by law or court order.
6. Data retention
Personal data is retained only as long as necessary for the purposes described above or as required by applicable law. Contact and purchase records are kept for up to five (5) years following the last interaction, in accordance with Brazilian commercial record-keeping obligations.
7. Your rights (LGPD)
Under Brazil's Lei Geral de Proteção de Dados (Law 13.709/2018), you have the right to:
- Confirm the existence of processing and access your data.
- Correct incomplete or inaccurate data.
- Request anonymization, blocking or deletion of unnecessary data.
- Request data portability.
- Withdraw consent at any time.
- File a complaint with the ANPD (Autoridade Nacional de Proteção de Dados).
8. Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss or alteration. These include encrypted connections (HTTPS), access controls and periodic security reviews.
9. Children's data
Our services are not directed at individuals under 18 years of age. We do not knowingly collect data from minors.
10. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available at loungerma.online/privacy.html with the effective date noted above.
11. Contact
For privacy-related requests, contact:
Email: [email protected]
Phone: (85) 3016-3754
Address: Avenida Delmiro Gouveia, 400, Loja 123, Coroa do Meio, Aracaju – SE, 49.035-500